You determine what is defective about the product. You make a quotation if necessary and send it to the customer. You update software or replace a defective part and test if the problem is corrected. You ensure a good registration of your diagnosis and which repair you have performed.
As a teacher you guide students to a good career start and give you luggage for their further career. You are involved with your students and you can move well in them, both in working groups and in one-on-one supervision. In addition, you are interested in learning processes and you share your ideas about shaping innovative education with your colleagues.